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Sub-processors

CMR-JET engages a small set of third parties to deliver the service. This page is the public source of that list and is updated before any new sub-processor goes live.

Last updated: 2026-10-08

Current sub-processors

Current CMR-JET sub-processors
Sub-processorPurposeData categoriesRegionDPA / SCCs
Hetzner Online GmbH Application hosting and storage (production) All Customer Data, application logs EU — Germany (application server: Nuremberg / nbg1; object storage: Falkenstein / fsn1) Within EU/EEA — no third-country transfer; Hetzner DPA (Art. 28)
Cloudflare, Inc. (R2) Encrypted off-site database and object-store backups Encrypted copies of all Customer Data; Cloudflare does not hold the decryption key R2 bucket configured for EU jurisdiction Cloudflare DPA; Cloudflare, Inc. holds an active EU-U.S. DPF certification (adequacy, Art. 45) — EU SCCs retained as backstop
Auth0 (Okta, Inc.) Authentication and identity Authentication credentials, profile metadata (email, name) EU tenant Auth0/Okta DPA; US parent Okta, Inc. holds an active EU-U.S. DPF certification covering Auth0, LLC (adequacy, Art. 45) — EU SCCs retained as backstop
AWS SES (Amazon Web Services EMEA) Transactional email delivery (account, verification, notifications) Recipient email address, message content EU region AWS DPA; US parent certified under the EU-U.S. DPF (Amazon.com, Inc., covering Amazon Web Services, Inc.) (adequacy, Art. 45) — EU SCCs retained as backstop
HubSpot, Inc. In-app support ticketing (CRM) Support-requester email + name + support-ticket content only US (app-na2, North America) HubSpot DPA; HubSpot, Inc. holds an active EU-U.S. DPF certification (adequacy, Art. 45) — EU SCCs (Module 2) retained as backstop, single instrument
PostHog (EU Cloud, PostHog Inc.) Anonymous visit counts on our public websites; not used in the application Usage events, IP address, device/browser metadata EU (eu.posthog.com) EU region — no third-country transfer; PostHog DPA
Stripe Payments Europe, Ltd. Payment processing and invoicing Billing data, payment-method tokens EU + US Stripe DPA; US entity Stripe, LLC holds an active EU-U.S. DPF certification (adequacy, Art. 45) — EU SCCs retained as backstop (activation in progress)

Transfer mechanism

For the five US-linked sub-processors — Cloudflare, Auth0/Okta, AWS SES, HubSpot and Stripe — transfers to the United States rest on the EU-U.S. Data Privacy Framework (adequacy decision, Art. 45 GDPR): the relevant US entities hold active DPF certifications covering the data categories we process (non-HR data; Stripe additionally certified for HR data). No transfer-impact assessment is required where the transfer is based on the adequacy decision; the EU SCCs in the respective DPAs are retained as backstop should the DPF adequacy decision be invalidated or a certification lapse. Hetzner (the host) and PostHog (EU Cloud) are EU-only with no third-country transfer.

Changes and notification

When we add or substitute a sub-processor we update this page and notify customers at least 30 days before activation, giving customers a reasonable window to raise objections under the DPA. Customers can subscribe to change notifications via privacy@cmr-jet.eu.

This is the list referred to in section 6 of our Privacy Policy and in clause 6 of our DPA.

Questions about this list? Contact us at privacy@cmr-jet.eu.

Authoritative language: English. Translations (NL/DE/FR) are provided for information.

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